We deliver within Canberra and regional surrounds.
When filling out your order, entering your postcode will determine if we deliver to your area.
Local delivery area- freight charge of $85.00
All over metro Canberra.
Bredbo, Bungendore, Queanbeyan and Yass.
Regional delivery area- freight charge of $165.00
Adaminaby, Batemans Bay, Bermagui, Berridale, Bodalla, Bookham, Braidwood, Broulee, Captains Flat, Collector, Cooma, Dalgety, Goulburn, Gunning, Jindabyne, Kangaroo Valley, Kioloa, Marulan, Michelago, Milton, Mogo, Moruya, Nimmitabel, Narooma, Nerriga, Nowra, Oalen , Tilba Tilba and Ulladulla.
Larger Orders FREE
Freight automatically defaults to FREE cost if order is over $1,000 and you are within our delivery area (including Regional delivery area).
Before you order leaves our warehouse DIO will call you discuss the most appropriate day and time to delivery your order.
The availability of product ordered- DIO stock the majority of products but sometimes we rely manufacturers especially with commercial quantities.
If your order is received before 11am and is a local order most times this will be a next day delivery.
The destination of your order-
If the order is a regional delivery, please allow 2 working days for delivery of your order.
If you are unsure whether your area is serviceable by DIO please don’t hesitate to call our team on 02 6188 4235 to discuss options. We are only too happy to help where possible.
DIO reserve the right increase shipping cost if the order is outside of our service map. In these cases price will be on application.
We would recommend you don’t book other trades until you have received your insulation order. At DIO we understand that time is money and we will endeavour to deliver as quick as possible for you.
Pick ups are FREE.
Just remember that it does not take long before your trailer fills up with insulation. A standard box trailer can probably carry up to 6 bags of insulation. If in doubt, ring us and we can advise if delivery might be the better option.
Pick ups are free from our location at 23 Mildura Street Fyshwick A.C.T
Monday to Friday 7:00am-4:00pm
Ring before you arrive. We’ll make sure your order is ready!
Any order over $1,000 will receive free delivery within our delivery radius!
DIO will leave goods on site with delivery considered in full and completed, without the need for a signature for proof of delivery.
Delivery to all unattended sites are the responsibility of the customer.
DIO are one of our most trusted suppliers. Their customer service is outstanding and they don't make promises they can't keep, which is important to us in keeping projects on schedule. They stock the products we we use and recommend, products that are market leading in terms of sustainability and performance such as Knauf earth wool insulation and DuPont tyvek home wraps and tapes.Dan - Architekt Homes
I purchased Earthwool from DIO for the first time on a little bathroom renovation a few weeks back and from what I can tell you I received more m2 per pack than other manufacturers. I got the whole order into the back of my ute , the results I got acoustically were very good and the Knauf Earthwool was nowhere near as itchy as some of the other brands! I will be using DIO on our next “NEW Home” project.
Thanks very much for the great service.
I have dealt with DIO on two occasions now and have always found their staff very friendly and helpful. Team member arrived at the date and time given and provided some very helpful advice.
I have no hesitation in using DIO again and highly recommend to family, friends and others to use them.
I would like to leave a compliment for Dave and the staff at DIO for the excellent customer service provided yesterday.
After encountering some problems ordering from the website, I contacted DIO by phone and Dave was only too happy to confirm the order via phone and ensure free delivery. Within three hours, the insulation was delivered to my door. Three hours!
I can't thank you all enough for such a swift response considering the time pressures we are under with the build.
DIO is clearly the premium option for insulation in Canberra, and I'll be making sure everyone knows this in future.