You could, but you will be lucky to fit your order in a standard trailer. As much as it is easier for us to have you drop in, it is nearly always easier for you to have the batts delivered.
Our main warehouse is in Fyshwich, ACT.
DIO is a website of real people. We make sure we have spoken to every customer before delivery. That ensures we deliver the right product to the address at the right time. If for whatever reason you cannot be at home at time of delivery DIO will leave goods on site with delivery considered in full and completed, without the need for a signature for proof of delivery. Delivery to all unattended sites are the responsibility of the customer.
You don’t need to. We send out an email on the morning that our truck leaves the warehouse. And we’re fast! So we will be there before you have a chance to track us.
We understand that once you have made a decision to buy product, you want it ASAP. Our delivy time is 2-3 days but if you require it earlier than ring us before placing your order and we can confirm if we have a spare slot in our delivery window. We are happy to get urgent deliveries out (at no extra charge…gotta love that), but we can’t make promises.
Our shipping charges form part of your order. See our SHIPPING page. There are no hidden charges after you have paid and you will know up front what it will cost you. Easy peasy.
DIO are one of our most trusted suppliers. Their customer service is outstanding and they don't make promises they can't keep, which is important to us in keeping projects on schedule. They stock the products we we use and recommend, products that are market leading in terms of sustainability and performance such as Knauf earth wool insulation and DuPont tyvek home wraps and tapes.Dan - Architekt Homes
I purchased Earthwool from DIO for the first time on a little bathroom renovation a few weeks back and from what I can tell you I received more m2 per pack than other manufacturers. I got the whole order into the back of my ute , the results I got acoustically were very good and the Knauf Earthwool was nowhere near as itchy as some of the other brands! I will be using DIO on our next “NEW Home” project.
Thanks very much for the great service.
I have dealt with DIO on two occasions now and have always found their staff very friendly and helpful. Team member arrived at the date and time given and provided some very helpful advice.
I have no hesitation in using DIO again and highly recommend to family, friends and others to use them.
I would like to leave a compliment for Dave and the staff at DIO for the excellent customer service provided yesterday.
After encountering some problems ordering from the website, I contacted DIO by phone and Dave was only too happy to confirm the order via phone and ensure free delivery. Within three hours, the insulation was delivered to my door. Three hours!
I can't thank you all enough for such a swift response considering the time pressures we are under with the build.
DIO is clearly the premium option for insulation in Canberra, and I'll be making sure everyone knows this in future.